Privacy Policy

We collect information you provide when you:

• Submit a property address through our cash offer estimator or property valuation tool
• Complete our multi-step offer questionnaire (property condition, estate status, timeline, contact information)
• Request a free consultation or cash offer (name, email, phone, property address, situation details)
• Contact us through our contact form (name, email, phone, message)
• Communicate with us by phone, email, or text message
• Submit information through any form or tool on the site

When you submit a property for review, we collect property-specific information including the property address, your description of its condition, estate and probate status, ownership structure, and any other information you provide about the property. This information is used to evaluate the property and prepare an offer.

When you visit our site, we automatically collect:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time on pages, and navigation patterns
• Referring URLs (where you came from before our site)
• Device type and screen resolution
• Date and time of visits

Our property address input uses the Google Maps Places API and Google Maps Static API to validate addresses and display satellite images of submitted properties. When you enter a property address, that address is transmitted to Google's servers in accordance with Google's Privacy Policy. We receive the validated address and property image back from Google. We do not store your precise location — only the specific property address you submit.

We use cookies and similar technologies for:

• Essential site functionality (session management, form state)
• Analytics to understand how visitors use our site (Google Analytics and similar tools)
• Advertising to reach potential sellers on other platforms (Google Ads, Meta Pixel, and similar)
• Retargeting visitors who have previously viewed our site

Telephone calls with Inherited Home Buyers may be recorded for quality assurance and training purposes. Where required by law, we disclose this at the beginning of recorded calls. Text message communications may be retained as part of your transaction record.

• Reviewing property submissions and preparing cash offer estimates
• Conducting due diligence on properties of interest
• Communicating offers, counteroffers, and transaction updates
• Coordinating inspections, title searches, and closing logistics

• Responding to your inquiries and property submissions
• Following up on submitted properties and pending offers
• Sending transaction-related communications (offer letters, due diligence updates, closing information)
• Sending marketing communications where you have opted in or where permitted by law

• Understanding how visitors find and use our site
• Testing and improving our offer tools and calculators
• Optimizing our paid advertising campaigns
• Monitoring site performance and fixing technical issues

• Complying with applicable real estate laws and disclosure requirements
• Maintaining transaction records as required by law
• Responding to lawful requests from government authorities
• Enforcing our Terms of Use and purchase agreements

Property submissions and seller information are shared with our internal acquisition team, transaction coordinators, and renovation managers (for Renovate & Sell properties) who need this information to evaluate properties and manage transactions.

When a transaction proceeds toward closing, we share necessary information with:

• Title companies and closing attorneys who handle the transfer of title
• Licensed inspectors who conduct property condition assessments
• Licensed contractors and renovation managers (for Renovate & Sell properties)
• Real estate listing agents (for Renovate & Sell properties listed on the open market)

These parties receive only the information necessary to perform their specific role in the transaction and are not authorized to use it for other purposes.

If you accept a referral to an estate attorney, probate attorney, financial advisor, or other professional through our site, we may share your name and contact information with that professional so they can reach out to you. We disclose when referral compensation arrangements exist.

• CRM and property management platforms
• Email and SMS communication providers
• Analytics providers (Google Analytics and similar)
• Advertising platforms (Google Ads, Meta, and others)
• Website hosting and infrastructure providers
• Google Maps API (for address validation and property imagery)

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Inherited Home Buyers, our users, or others.

In the event of a merger, acquisition, or sale of assets, seller and property information may be transferred as part of the transaction. We will notify you if your information becomes subject to a materially different privacy policy.

Inherited Home Buyers does not sell your personal information to third parties for their own marketing or commercial purposes. This applies to all users including California residents under the CCPA/CPRA.

You may request access to the personal information we hold about you and request correction of inaccurate information. Contact us through our contact page.

You may request deletion of your personal information. We will honor deletion requests subject to legal retention requirements (for example, we are required to retain certain transaction records for tax and legal compliance purposes). Deletion requests will be processed within 45 days of verification.

You may opt out of marketing emails at any time using the unsubscribe link in any email. You may opt out of marketing text messages by replying STOP. You will continue to receive transaction-related communications necessary to complete any pending transaction.

California residents have the right to:

• Know what personal information we collect, use, disclose, and sell
• Delete personal information we have collected (subject to legal retention obligations)
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information)
• Limit the use of sensitive personal information
• Non-discrimination for exercising privacy rights

To exercise California privacy rights, contact us through our contact page. We will respond to verified requests within 45 days.

Residents of Colorado, Connecticut, Virginia, Texas, and other states with comprehensive privacy laws have similar rights including access, correction, deletion, and opt-out rights. Contact us to exercise your rights under applicable state law.

If you submit your phone number through our site, you consent to being contacted by Inherited Home Buyers about your property submission. You may withdraw this consent at any time by notifying us in writing. We maintain an internal Do Not Call list and honor the National Do Not Call Registry for marketing calls.